FAQ

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• Does Kingofwebhost have a "Control Panel" and "WHM Panel" to manage my website?

  Yes, Kingofwebhost features an enhanced user interface that is fully integrated with cPanel. Our single-sign on control panel gives you access to domain registrations, SSL certificates, and other hosting account features. Our hosting accounts feature cPanel which is the industry leading control panel and provides a rich online environment from where you can manage your web hosting.

• Can I monitor my disk space and bandwidth usage?

  Yes. You may monitor disk space and bandwidth usage from within your cPanel control panel.

• Can I upgrade my account if I need to?

  Yes. You can upgrade your account at anytime. You will pay the difference between your current account and your new account. There are no extra fees involved in upgrading. You can upgrade your account by logging into your control panel.

• How long does it take to set up a new account?

  New accounts are guaranteed to be set up within 24 hours from the time we receive your order. Once an account is set up an activation notice will be sent to you via e-mail including your account information. You can begin uploading files to your new website immediately. You will be given a temporary web address to access the site prior to the completion of either domain registration or domain transfer so you can start working with your account right away.

• What are the nameservers?

  It depends upon the server on which your account is hosted. The information will be sent to you along with account details.

• Do you offer Windows based hosting?

  Not at this time. Kingofwebhost currently runs all Linux based servers.

• Do you require "Forced Advertising" on my website?

  No, we do not require any forced advertising on your website. Once you sign up for an account, you have complete control over content and information contained in your website. As long as you stay within our Policy and Guidelines, you can display anything you like.

• Do you offer Internet access?

  No, you will need local Internet access in order to access your website and retrieve e-mail from your account.

• Do you allow hosting of adult websites?

  We do not tolerate any kind of adult material on our servers.

• Is my Macintosh machine compatible with your hosting plans?

  Your Macintosh or Apple machine is fully compatible with our hosting plans.

• What is the uptime of your servers?

  We guarantee that your hosting account will be up and running at least 99.2% of the time of any 12 month hosting period. If we fail in any given month, you receive one full free month of hosting service.

• How much money can I make being a Reseller?

  The earning potential as a Reseller is practically limitless. The reseller program allows you to charge whatever you want and sell as many Web hosting plans as you would like. The Reseller program also allows you the ability to create and customize your own plans, for even greater flexibility and higher margins.

• What is the difference between WHM, Master and Alpha reseller accounts?

  With WHM reseller account you can create unlimited cPanel accounts, With Master reseller you can create unlimited cPanel as well as WHM reseller accounts and with Alpha reseller, you can create unlimited cPanel, WHM as well as Master reseller accounts.

• How is billing handled?

  As the Reseller you are responsible for collecting payment from your clients individually. We will bill you directly for your Reseller hosting plan according to the billing cycle you selected when signing up.

• Is there a fee to upgrade from one reseller hosting plan or one discount level to the next?

  As a Reseller you can upgrade to a larger reseller plan at any time and pay only the prorated difference between the plans. There is no other fee associated with upgrading to a higher plan.

• What does it mean to be "Powered by VPS"?

  All Reseller plans are hosted using Virtual Private Servers (VPS), which is referred to as cloud hosting in the industry. Cloud hosting offers numerous benefits over traditional shared hosting platforms.